This RadarView™ helps enterprises define their procurement process transformation approach and identify the right outsourcing partner to support them. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 15 providers of procurement business process transformation services. Each profile gives an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, domain ecosystem, and investments and innovation.
As enterprises continue to evolve, procurement is transitioning from a purely transactional function to a strategic enabler that enhances competitiveness and operational efficiency. Enterprises are now outsourcing more complex, high-value transactions to external specialists. The adoption of industry-specific solutions and generative AI is boosting procurement efficiency. These innovations allow teams to focus on more strategic initiatives. Consequently, the key drivers influencing procurement engagements with service providers are process automation, optimization, and tailored solutions, highlighting their increasing significance in an ever-changing landscape.
The Procurement Business Process Transformation 2024 RadarView™ highlights key supply-side trends in this space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in procurement business process transformation. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to select the right strategic partners for their procurement function.
This RadarView™ includes a detailed analysis of the following procurement business process transformation service providers: Accenture, Capgemini, Capita, Corcentric, Fullstep, Genpact, GEP, HCLTech, IBM, Infosys, Nexdigm, TCS, Tech Mahindra, Wipro, and WNS.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
About the report (Page 3)
Executive summary (Pages 4–8)
Supply-side trends (Pages 9–15)
Service provider profiles (Pages 16–46)
Appendix (Pages 47–50)
Key contacts (Page 51)
Read the Research Byte based on this report. Please refer to Avasant’s Procurement Business Process Transformation 2024 Market Insights™ for demand-side trends.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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