Avasant Launches HALO™ to Help Enterprises Define the Optimal Human-AI Balance in Managed Services

Proprietary Human-AI Level Optimizer helps enterprises determine where AI creates value, where human expertise remains essential, and how services should evolve for stronger business outcomes

LOS ANGELES, CA – September 2026

As enterprises accelerate investment in artificial intelligence, a new challenge is emerging: more AI does not automatically mean more value. AI investments can reach diminishing returns when automation removes human judgment and expertise where they still materially improve outcomes. At the same time, retaining too much manual activity can limit the productivity, speed, and scale organizations expect from AI.

The critical question is: how should work be redesigned around the complementary strengths of humans and AI?

Avasant today announced HALO™ (Human-AI Level Optimizer), a proprietary analytical framework developed to help enterprises and service providers answer that question. HALO™ will be applied through Avasant’s deal-making, benchmarking, and advisory engagements, providing a fact-based approach to determining the appropriate Human-AI mix across business and technology processes and translating that mix into operating, performance, risk and commercial models.

The next generation of services will not be designed around people or technology independently. It will be built around the convergence of human and artificial intelligence.”

Kevin S. Parikh  ·  Chairman and CEO, Avasant

Parikh unveiled HALO™ on September 15, 2026, during his opening keynote at Avasant Partner Connect 2026 in Hollywood, California, where technology and services leaders explored how AI is reshaping enterprise services, commercial models, and the next generation of deal making. “Enterprises need to understand where human activity materially adds value, where AI can amplify that value, and where AI can perform work more autonomously,” Parikh added. “HALO™ gives organizations the intelligence to make those decisions and translate them into operating models, economics, and commercial structures that can deliver measurable results.”

▶

Watch the Keynote

Kevin Parikh at Avasant Partner Connect 2026

Learn more about the new era of deal making and the Human-AI convergence shaping the future of managed services.

Watch Now

A Data-Driven View of Human-AI Work

Built on decades of Avasant research, benchmarking, and advisory experience, HALO™ combines proprietary process, performance, and pricing intelligence to assess how work is performed at the activity level. The framework is informed by Avasant’s benchmarking data spanning more than 40 industry verticals, enabling organizations to evaluate AI’s impact in the context of specific industries, functions, and workflows.

HALO™ identifies where work should remain human-led, where AI can augment human performance, and where activities can transition more substantially to AI-led execution. This creates a clearer basis for redesigning services, setting productivity expectations, and evaluating the economics of AI-enabled delivery.

HALO™ is continuously refreshed based on insights from Avasant’s ongoing client engagements, benchmarking work, and market research, allowing the framework to evolve alongside advances in AI capabilities and changing market conditions.

Avasant HALO™ · Human-AI Level Optimizer

See where human judgment adds value, and where AI can lead.

HALO™ uses Avasant’s proprietary process, performance and pricing intelligence to define the right Human-AI mix for your services.

Learn More About HALO™ →

 

Enabling the Next Generation of Managed Services

Avasant has invested extensively in developing and refining its benchmarking methodologies, process taxonomies, market intelligence, and analytical capabilities across industries and service categories. HALO™ brings these capabilities together within Avasant’s deal-making, benchmarking, and advisory engagements, creating a structured framework for evaluating how AI is changing the way work is performed and how services should evolve in response.

For enterprises, this means developing operating models that apply human expertise where it contributes the greatest value while taking advantage of AI’s increasing ability to automate, augment, and scale work.

For service providers, HALO™ provides a more rigorous basis for shaping solutions, delivery models, productivity commitments, and commercial structures around a fundamentally different combination of human and technology-enabled services.

By applying this intelligence directly within client engagements, HALO™ helps organizations move from AI experimentation and broad assumptions toward measurable, fact-based decisions about service design, economics, and value creation.

About Avasant

Avasant is a leading management consulting firm focused on translating the power of technology into real business value. Our solutions are designed to foster innovation, improve efficiencies, and drive sustainable growth for our clients.

Media Contact

Shael Roopchand
Senior Director, Corporate Strategy
Avasant
Email: shael.roopchand@avasant.com

CONTACT US

Welcome to Avasant
Welcome to Avasant

LOGIN

Login to get free content each month and build your personal library at Avasant.com

NEW TO AVASANT?