New Retail Digital Services 2026 RadarView™ profiles 29 recognized providers as intelligent commerce, supply chain resilience, and retail media reshape the market.
LOS ANGELES, CA – August, 2026
Avasant, a leading management consulting and research firm, has released its Retail Digital Services 2026 RadarView™, examining how AI and connected retail operations are transforming customer engagement and business performance.
Avasant evaluated 61 providers and recognized 29 for the value they brought to the market over the past 12 months.
Among the report’s key findings:
- AI is reshaping personalization and commerce. Changing expectations for relevance, trust, and creator-led discovery are encouraging more intelligent customer engagement.
- Unified commerce is connecting stores and digital operations. Retailers are integrating inventory, fulfillment, and merchandising to reduce fragmentation across customer journeys.
- Supply chain resilience is becoming an investment priority. Demand volatility and tariff uncertainty are increasing the need for AI-driven planning and real-time visibility.
- Retail media is opening new revenue opportunities. Pressure to monetize first-party data is accelerating retail media network adoption, while private-label expansion supports affordability and margins.
These developments suggest that retailers should connect customer experience investments with operational performance and measurable business outcomes.
“By unifying commerce, optimizing operations, and expanding retail media, they are driving growth, resilience, and customer engagement,” said Harvey Gluckman, Partner at Avasant.
Providers are connecting commerce, stores, and supply chains through AI platforms to support margins and customer experience.
The companion Retail Digital Services 2026 Market Insights™ examines demand-side trends, complementing the RadarView’s analysis of provider capabilities.
Evaluating the evolving provider landscape
The Retail Digital Services 2026 RadarView™ assesses practice maturity and future-proofing. Research inputs include provider briefings, public disclosures, client validation, and ongoing market interactions.
Its 29 profiles cover industry solutions, clients, partnerships, case studies, and analyst insights to support partner selection.
Read the research:
Retail Digital Services 2026 RadarView™
Retail Digital Services 2026 Market Insights™
Media Contact
Shael Roopchand
Senior Director, Corporate Strategy
Avasant
Email: shael.roopchand@avasant.com
www.avasant.com