New Travel, Transportation, and Hospitality Digital Services 2026 RadarView™ profiles 23 recognized providers advancing intelligent operations and customer engagement.
LOS ANGELES, CA – August, 2026
Avasant, a leading management consulting and research firm, has released its Travel, Transportation, and Hospitality Digital Services 2026 RadarView™, examining how intelligent technologies support revenue, customer experience, and sustainability.
Avasant evaluated 50 providers and recognized 23 across five categories: Leaders, Innovators, Disruptors, Challengers, and Tech Pioneers.
Among the report’s key findings:
- AI is helping enterprises respond to volatile demand. Revenue management platforms support forecasting and dynamic pricing as competition puts pressure on margins.
- Direct customer engagement is becoming a strategic priority. AI-assisted bookings and personalized recommendations help enterprises strengthen digital channels and reduce reliance on intermediaries.
- Predictive maintenance is improving asset availability. AI, IoT, and digital engineering help reduce downtime and manage aging infrastructure.
- Contactless experiences and sustainability are shaping investment. Digital check-in, touchless payments, energy management, and carbon monitoring support evolving traveler expectations and operational priorities.
These findings suggest that enterprises should assess technology investments against customer experience, asset performance, and revenue outcomes.
“Travel and hospitality enterprises are rearchitecting their business around intelligence,” said Sahaj Kumar, Research Director at Avasant.
Providers are deploying intelligent platforms across the value chain, with growing emphasis on agentic systems that coordinate enterprise workflows. Buyers should examine integration capabilities and delivery expertise alongside individual AI features.
The companion Travel, Transportation, and Hospitality Digital Services 2026 Market Insights™ examines demand-side trends and enterprise priorities.
Evaluating the evolving provider landscape
The Travel, Transportation, and Hospitality Digital Services 2026 RadarView™ assesses practice maturity and future-proofing. Inputs include provider briefings, public disclosures, client validation, and ongoing market interactions.
Its 23 profiles cover industry solutions, clients, partnerships, case studies, and analyst insights to support enterprise partner selection.
Read the research:
Travel, Transportation, and Hospitality Digital Services 2026 RadarView™
Travel, Transportation, and Hospitality Digital Services 2026 Market Insights™
Media Contact
Shael Roopchand
Senior Director, Corporate Strategy
Avasant
Email: shael.roopchand@avasant.com
www.avasant.com