New Utilities Digital Services 2026 RadarView™ profiles 23 recognized providers as rising demand, renewable integration, and cybersecurity reshape utility priorities.
LOS ANGELES, CA – August, 2026
Avasant, a leading management consulting and research firm, has released its Utilities Digital Services 2026 RadarView™, examining how intelligent technologies are transforming grid planning, operations, and customer service.
Avasant evaluated 30 providers and recognized 23 across five categories: Leaders, Innovators, Disruptors, Challengers, and Tech Pioneers.
Among the report’s key findings:
- Electricity demand is accelerating digital grid planning. AI-enabled data centers and electrification are prompting investment in forecasting, capacity planning, and grid upgrades.
- Renewable integration is increasing the need for flexibility. Utilities are adopting distributed energy resource management systems, virtual power plants, and battery storage to support reliability.
- AI is supporting customer service and workforce transformation. Billing assistants, digital field workflows, and remote inspections help address rising expectations and talent shortages.
- Connected operations require stronger cyber resilience. Utilities are improving asset visibility, remote access security, monitoring, and threat detection to protect service continuity.
These findings suggest that utilities should connect digital investment decisions with grid reliability, workforce readiness, and customer outcomes.
“This evolution is helping organizations improve resilience, efficiency, and long-term adaptability,” said Henry Guapo, Managing Partner at Avasant.
Providers are extending operational intelligence across assets, networks, field services, customer engagement, and procurement. The assessment helps buyers compare technology and delivery capabilities against utility transformation priorities.
The companion Utilities Digital Services 2026 Market Insights™ examines demand-side trends, complementing the RadarView’s provider analysis.
Evaluating the evolving provider landscape
The Utilities Digital Services 2026 RadarView™ assesses practice maturity and future-proofing. Inputs include provider briefings, public disclosures, and ongoing market interactions.
Its 23 profiles cover industry solutions, representative clients, partnerships, case studies, and analyst insights to support enterprise partner selection.
Read the research:
Utilities Digital Services 2026 RadarView™
Utilities Digital Services 2026 Market Insights™
Media Contact
Shael Roopchand
Senior Director, Corporate Strategy
Avasant
Email: shael.roopchand@avasant.com
www.avasant.com