Enterprise Disruption: A Guide to 10X Transformation
Enterprise Disruption is the technological disruptions across business models and value chains, driven by innovation, to fundamentally transform how businesses operate and remain competitive.
Leveraging IT-BPO Convergence for Enterprise Digital Transformation
How can companies reinvent their partnerships with service providers for effective collaboration and co-innovation, leading to digital transformation?
Intelligent Automation The Catalyst of Digital Transformation in Shared Services
The increasingly digitized and globalized world economy driven by innovation, disruptive technologies, and interconnectivity has transformed the traditional business models of shared services and outsourcing organizations. Now collectively referred to as Global Business Services (GBS), these organizations are continuously evolving to support more complex core business processes and enable more agile, flexible, sustainable and cost-effective operations.
Caribbean Calling: The Region Consolidates its Strengths in Business Process Outsourcing
The business process outsourcing (BPO) sector of the Caribbean grew at an average rate of 17% from 2010 to 2015. Increasingly, international BPO companies are tapping into a young, cost-effective workforce that speaks four different languages on top of their mother tongues.
Hyper-Sustainability: A Guide to 10x Transformation
Technology today is nearly ubiquitous and still rapidly advancing. The possibilities with technology for not only our businesses, but for social good, are endless. However, organizations today are not able to purposefully harness the power of technology because they cannot break away from habitual and legacy processes. One might argue that enterprises have focused only on incremental gain to drive utility and revenue, forgoing opportunities which support those breakthrough innovations required to fundamentally transform and disrupt.
Speeding Up Process Identification for Automation
Intelligent Automation provides a powerful lever to rapidly improve business process performance while freeing up teams to focus on more value-adding activities. Establishing a successful automation program requires enterprises to identify the right processes for automation, driving cost savings, optimization, productivity, efficiency and business value.
Cybersecurity: From Reactive Defense to Proactive Digital Enablement
As enterprises transition to cloud and integrate digital technologies to generate new revenue streams, there is no longer a secure perimeter and the data-centric security strategy has become critical.
How Enterprises and Service Providers Can Strengthen their Proactive Approach to Cybersecurity
Cybersecurity requires a coordinated strategy from enterprises and their service provider partners to be effectively proactive. Learn more in the full report.
