Caribbean Calling: The Region Consolidates its Strengths in Business Process Outsourcing
The business process outsourcing (BPO) sector of the Caribbean grew at an average rate of 17% from 2010 to 2015. Increasingly, international BPO companies are tapping into a young, cost-effective workforce that speaks four different languages on top of their mother tongues.
Evolving Telecom Regulations in SIDS
In this paper, we present our research findings regarding the ICT Regulatory framework in about 30 Small Island Developing States (SIDS). For this research we have chosen the key regulatory areas such as licensing, spectrum management, tariff, number portability and market competition.
CHAPTER SPOTLIGHT: WOMEN EMPOWERMENT Viewpoints from IAOP’s Women Empowerment Chapter
What goes into creating an environment where both diversity and inclusion go hand in hand and complement each other? IAOP turned to their experts in the WE Chapter to find out more about the benefits of hiring diverse candidates, the biggest myths they would like to debunk, the lessons they have learned, the importance of mentors and the role IAOP can play.
