This RadarView is designed to inform enterprises about cybersecurity best practices and provide a relatively granular understanding of key service providers. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 30 providers offering cybersecurity services. Each profile provides an overview of the service provider, its key IP assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.

Why read this RadarView?

Select service providers are spearheading testing generative AI tools such as ChatGPT to navigate alerts, create automated responses, and assign tasks based on incident type. They are also exploring post-quantum cryptography for securing satellite communications to enable quantum-safe communications.

The Cybersecurity Services 2023 RadarView™ highlights key supply-side trends in the cybersecurity space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in adopting cybersecurity solutions. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for cybersecurity.

Featured providers

This RadarView includes a detailed analysis of the following Cybersecurity service providers: Accenture, Alert Logic, AT&T Cybersecurity, Atos, British Telecom, Capgemini, Cognizant, DXC, Fujitsu, HCLTech, IBM, Infosys, Kyndryl, LTIMindtree, Lumen, Mphasis, NTT, Orange Cyberdefense, Persistent Systems, Secureworks, Sequretek, TCS, Tech Mahindra, Telefónica Tech, Trustwave, Unisys, UST, Verizon, Wipro, and Zensar.

Methodology

Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–9)

• • Defining cybersecurity
  • Avasant recognizes 30 top-tier providers supporting enterprise adoption of cybersecurity services
  • Provider comparison

Supply-side trends (Pages 10–15)

• • Phishing continues to account for the largest percentage of cyberattacks, followed by ransomware.
  • Essential services, including healthcare and banking, continue to lead the cybersecurity revenue chart for the service providers.
  • Though project-based pricing continues to be the preferred model, there is a huge uptake in the as-a-service model.
  • The cybersecurity workforce has grown significantly over the past year, but there is a global skill shortage of nearly 3 million workers.

Service provider profiles (Pages 16–76)

• • Detailed profiles for Accenture, Alert Logic, AT&T Cybersecurity, Atos, British Telecom, Capgemini, Cognizant, DXC, Fujitsu, HCLTech, IBM, Infosys, Kyndryl, LTIMindtree, Lumen, Mphasis, NTT, Orange Cyberdefense, Persistent Systems, Secureworks, Sequretek, TCS, Tech Mahindra, Telefónica Tech, Trustwave, Unisys, UST, Verizon, Wipro, and Zensar.

Appendix (Pages 77–80)

• • RadarView assessment
  • Research methodology and coverage
  • Interpretation of classification

Key contacts (Page 81)

Read the Research Byte based on this report.

Please refer to Avasant’s Cybersecurity Services 2023 Market Insights™ for detailed insights for demand-side trends.