This report offers enterprises a view into the changing Internet of Things (IoT) landscape and provides recommendations on how to cope with these changes in the new normal. It begins by identifying the right service providers that enterprises can partner with to enable digital transformation leveraging IoT. We continue with a detailed assessment of 24 leading IoT service providers . Each profile provides an overview of the service provider, their IoT services capabilities and solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partnership ecosystem, and investments and innovations.
The pandemic resulted in a non-linear change in 2020–2021 for IoT adoption. As new IoT use cases evolve, and technologies like edge computing and 5G become mainstream, enterprises are figuring out the right approach to IoT deployment.
This report helps companies determine the best use of IoT to drive business objectives around cost optimization and revenue growth. It also provides detailed information to assist businesses in identifying the right IoT services provider.

This RadarView includes an analysis of the following service providers in the IoT services space: Accenture, Atos, Birlasoft, Capgemini, CGI, Cognizant, eInfochips, HARMAN Connected Services, HCL, IBM, Infosys, Innominds, L&T Tech Services, LTI, Microland, Mindtree, Mphasis, NTT DATA, Persistent Systems, TCS, Tech Mahindra, UST, Wipro, and Zensar.
The industry insights and recommendations presented are based on our ongoing interactions with senior executives, vendors, subject matter experts, and Avasant Fellows, along with lessons learned from consulting engagements.
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partnership ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the last 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4-8):
Lay of the land (Pages 9-20)
Getting ready for the road ahead (Pages 21-27)
RadarView assessment (Pages 28-33)
Service provider profiles (Pages 34-82)
Read the Research Byte based on this report.
Avasant’s research and other publications are based on information from the best available sources and Avasant’s independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.
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