Application Development and Maintenance Staffing Ratios 2010

March, 2010


Application development and maintenance personnel make up the single largest job category in the IT organization today. However, these application programmers and system analysts appear to be declining as a percentage of the total IT staff. This study will help IT managers determine whether their organizations are keeping pace with the industry by comparing their application staffing against industry benchmarks. We assess two basic metrics: application personnel as a percentage of the IT staff, and the number of users per application staff member. We provide benchmarks for the composite sample, by organization, and by sector. We also report on the three-year trend in the staffing of this function and the influence of outsourcing on staffing ratios. (19 pp., 10 figs.)
[Research Byte]