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Fig1CommunicationsSystemSupportStaffingRatios2021 600x400 - Communications System Support Staffing Ratios 2021

Communications System Support Staffing Ratios 2021

January, 2021

$295.00

Corporate communications systems have become more complex, although the number of IT specialists who support these systems has stabilized in the past few years. Because of the COVID-19 pandemic and other factors, IT organizations can benefit from a periodic assessment of their communications system support staffing levels. This study uses three metrics to make that assessment: support staff as a percentage of the IT staff, percentage of support staff in relation to organization size, and support staff spending per user. We provide benchmarks for the composite sample, by organization size, and by sector. We conclude with recommendations for optimizing the productivity of communications system support personnel.  (20 pp., 7 fig.)

[Research Byte]

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Hybrid Cloud Enables IT Transformation computing network connecting data information on network technology and sign of cloud storage with t20 WgKxXm 80x80 - Communications System Support Staffing Ratios 2021 VendorDiscountJan2021 80x80 - Communications System Support Staffing Ratios 2021 Vendor Discount Report – January 2021
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