This RadarView provides a view into the leading service providers offering F&A outsourcing services. It begins by summarizing key trends shaping the supply side of the market. It continues with a detailed assessment of 21 providers offering F&A outsourcing services. Each profile provides an overview of the service provider, its key IP and assets, and a list of clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, domain ecosystem, and investments and innovations.
Why read this RadarView?
F&A service providers are helping enterprises tackle global challenges by introducing technology-enabled solutions, especially generative AI-enabled solutions and sustainability-focused offerings, and expanding to newer service areas, including private equity, investment banking services, and F&A consulting services. They are also investing significantly in acquisitions, R&D, and hiring employees catering to the strategic F&A needs of clients.
The F&A Business Process Transformation 2023–2024 RadarView™ highlights key supply-side trends in the F&A outsourcing space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in outsourcing recruitment transformation projects. It also analyzes each service provider’s technology and delivery support capabilities, enabling organizations to identify the right strategic partners for their F&A outsourcing initiatives.
Featured providers
This RadarView includes a detailed analysis of the following F&A service providers: Accenture, Capgemini, Cognizant, Conduent, Datamatics, DXC, Exela Technologies, EXL, Genpact, HCLTech, IBM, Infosys, IQ BackOffice, Nexdigm, NTT DATA, Quatrro, Sutherland, TCS, Tech Mahindra, Wipro, and WNS.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–9):
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- Definition and scope
- Avasant recognizes 21 top-tier providers offering F&A outsourcing services
- Provider comparison
Supply-side trends (Pages 10–17)
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- Service providers are leveraging generative AI to help enterprises tackle their F&A outsourcing challenges.
- They are launching sustainability-focused F&A offerings because of increasing demand from their clients.
- They are also expanding to offer newer services to cater to enterprise needs.
- Very large enterprises are driving the F&A outsourcing landscape in terms of revenue and the number of clients.
- Service providers are hiring talent to address enterprise demand, especially to fuel their judgmental outsourcing services.
Service provider profiles (Pages 18–60)
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- Detailed profiles for Accenture, Capgemini, Cognizant, Conduent, Datamatics, DXC, Exela Technologies, EXL, Genpact, HCLTech, IBM, Infosys, IQ BackOffice, Nexdigm, NTT DATA, Quatrro, Sutherland, TCS, Tech Mahindra, Wipro, and WNS.
Appendix (Pages 61–64)
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- Research methodology and coverage
- Interpretation of classification
- RadarView assessment
Key contacts (Page 65)
Read the Research Byte based on this report.
Please refer to Avasant’s F&A Business Process Transformation 2023–2024 Market Insights™ for detailed insights on demand-side trends.
