This RadarView helps financial services enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 21 providers offering digital services in the financial services industry. Each profile provides an overview of the service provider, its industry-specific solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.
Why read this RadarView?
Despite a challenging business environment, financial services firms are investing in digital technologies to improve cost efficiency and capabilities. Digital assets have become an increasingly popular alternative investment avenue amongst the customers of private and wealth managers. Financial services firms are also allocating significant resources to cybersecurity measures due to growing cyber threats. Stringent financial regulations mandate ESG investment scrutiny to avoid greenwashing of the tagged investments. To address these issues, financial institutions are leveraging digital technologies to optimize operations, deliver efficient investment services, and enhance customer experience while mitigating risks.
The Financial Services Digital Services 2023–2024 RadarView highlights key supply-side trends in the financial services space and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in the digital transformation of their financial services. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for the financial services industry.
Featured providers
This RadarView includes a detailed analysis of the following service providers: Accenture, Atos, Birlasoft, Broadridge, Capgemini, Coforge, Cognizant, Genpact, GFT, HCLTech, Hexaware, IBM, Infosys, LTIMindtree, Mphasis, TCS, Tech Mahindra, Thoughworks, Virtusa, Wipro, and Zensar.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–9)
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- Defining financial services scope
- Avasant recognizes 21 top-tier providers supporting the financial services industry in digital transformation
- Provider comparison
Supply-side trends (Pages 10–13)
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- Service providers are using emerging technologies to enable digital transformation in the financial services landscape
Service provider profiles (Pages 14–77)
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- Detailed profiles for Accenture, Atos, Birlasoft, Broadridge, Capgemini, Coforge, Cognizant, Genpact, GFT, HCLTech, Hexaware, IBM, Infosys, LTIMindtree, Mphasis, TCS, Tech Mahindra, Thoughworks, Virtusa, Wipro, and Zensar.
Appendix (Pages 78–81)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 82)
Read the Research Byte based on this report.
Please refer to Avasant’s Financial Services Digital Services 2023-2024 Market Insights™ for demand side trends.
