HCM Adoption Trends and Customer Experience 2016

November, 2016


Organizational success depends on people. Therefore, recruiting, developing, and retaining the best people creates a sustainable, competitive advantage, and human capital management (HCM) systems can play an important role in achieving this goal. This report quantifies the current adoption and investment trends for HCM technology as well as the benefits driving companies to expand their HCM implementations. We assess these trends by organization size, sector, and geography. We look at the ROI and TCO experiences of adopters along with current investment levels per employee. We conclude with practical advice for planning new investments in HCM systems. (21 pp., 9 fig.)
[Research Byte]