Hybrid Enterprise Cloud Services: Maximizing ROI by Transitioning from Cloud-First to Cloud-Right Strategies

Organizations are facing significant hurdles in their hybrid and multicloud journeys due to operational complexities, security, integration, and interoperability issues. They are increasingly transitioning from cloud-first to cloud-right strategies to address these challenges and maximize ROI from their cloud investments. Additionally, enterprises are implementing FinOps tools to reduce costs amidst macroeconomic uncertainties, AIOps tools to centralize monitoring and incident management, and SecOps frameworks to enhance security against rising cyberattacks. On the other hand, service providers are utilizing generative AI to enhance productivity and efficiency with automated resource provisioning, incident remediation, and predictive infrastructure maintenance.

Both demand-side and supply-side trends are covered in our Hybrid Enterprise Cloud Services 2024–2025 Market Insights‚Ñ¢ and Hybrid Enterprise Cloud Services 2024–2025 RadarView‚Ñ¢, respectively. These reports present a comprehensive study of hybrid enterprise cloud service providers and closely examine market leaders, innovators, disruptors, and challengers.

Avasant evaluated 44 service providers across three dimensions: practice maturity, partner ecosystem, and investments and innovation. Of the 44 providers, we recognized 23 that brought the most value to the market during the past 12 months.

The report recognizes service providers in four categories:

• • Leaders: Accenture, Cognizant, HCLTech, IBM, Infosys, TCS, and Wipro
  • Innovators: Capgemini, DXC Technology, Kyndryl, LTIMindtree, Tech Mahindra, and Unisys
  • Disruptors: Atos, Birlasoft, Mphasis, Orange Business, Persistent Systems, and Zensar
  • Challengers: Fujitsu, Movate, Rackspace Technology, and UST

Figure 1 below from the full report illustrates these categories:

“Macroeconomic uncertainties force enterprises to operate within stricter budgets,” said Anupam Govil, managing partner with Avasant. “FinOps provides real-time insights into cloud expenditure, enabling organizations to monitor and control spending and prevent budget overruns while ensuring that critical workloads remain supported.”

The reports provide several findings, including the following:

• • Operational complexity, security, integration, and interoperability pose significant hurdles for hybrid and multicloud management. These challenges arise from diverse SLAs, inconsistent security controls, compatibility issues, varying compliance requirements, and inefficient resource provisioning and management across multiple cloud platforms.
  • Enterprises are utilizing FinOps, AIOps, and SecOps across hybrid and multicloud environments to enhance operational efficiency. They are implementing FinOps tools to reduce costs amidst macroeconomic uncertainties, AIOps tools to centralize monitoring and incident management, and SecOps frameworks to enhance security against rising cyberattacks.
  • Financial services, manufacturing, and healthcare sectors account for around 40% of the hybrid enterprise cloud services revenue. Evolving needs for regulatory compliance, cloud cost management, patient data security, and scalable cloud infrastructure are key factors driving the demand for hybrid enterprise cloud services in these industries.
  • Over 60% of the IPs/assets developed by service providers are focused on FinOps and cloud monitoring. Hybrid cloud migration and multicloud management remain key focus areas where service providers are actively enhancing their platforms and frameworks to drive efficiency for clients.

“The rise in data sovereignty laws and industry-specific regulations makes a cloud-right strategy essential,” said Dhanusha Ramakrishnan, lead analyst with Avasant. “It allows enterprises to assess data residency and align workloads with platforms that meet these regulatory needs, ensuring legal and operational continuity.”

The Hybrid Enterprise Cloud Services 2024–2025 RadarView‚Ñ¢ also features detailed profiles of 23 service providers, along with their solutions, offerings, and experience in assisting enterprises in their hybrid enterprise cloud journeys.

This Research Byte is a brief overview of Avasant’s Hybrid Enterprise Cloud Services 2024–2025 Market Insights‚Ñ¢ and Hybrid Enterprise Cloud Services 2024–2025 RadarView‚Ñ¢ (click for pricing).