Intelligent automation (IA) technology adoption is growing across industries and processes. Most enterprises are relatively comfortable with incorporating automation in the form of robotic process automation, but there is still little enterprise-wide adoption of automation that incorporates artificial intelligence (AI).
Avasant’s ongoing interactions with enterprise digital leaders indicate that even though there is great interest in AI-enabled automation, most enterprises are still incorporating first-level AI in their processes.
Avasant evaluated 43 providers through a rigorous methodology across key dimensions of practice maturity, investments and innovation, and industry development to finally recognize 24 providers that brought the most value to the market over the last 12 months. The report also highlights the key trends in the market and Avasant’s view on the road ahead for enterprises adopting intelligent automation over the next 12 to 18 months.
The Intelligent Automation Services 2018 RadarView™ report addresses the dual need of the enterprises to understand both the RPA and the AI-enabled automation space and to identify implementation services providers that span both. This report focuses on assessing the implementation of services providers, and there will be -a separate RadarView report to analyze the IA technology providers.