As security threats grow and change, outsourcing to IT security service providers can be an attractive option for augmenting in-house security capabilities. In this study, we present data about the four-year trend in IT security outsourcing. We examine the amount of IT security work being outsourced, the impact on costs and service levels, and the amount of IT security outsourcing broken down by organization size. We also examine the three-year trend in offshoring IT security work. Finally, we examine the sectors most likely to engage in IT security outsourcing. We conclude with recommendations on outsourcing security. (19 pp., 4 figs.)
[Research Byte]
IT Security Outsourcing Trends and Customer Experience 2011
November, 2011
$195.00
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