Chapter 9 provides benchmarks for insurance organizations across all organizational sizes. Respondents in this sector this year include property and casualty insurers, life insurance companies, reinsurance companies, and other types of insurance firms. This sector includes health insurance firms, but not health plans that are directly engaged in healthcare delivery; healthcare providers are covered in Chapter 10. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (63 pp., 41 figs.)
[Full Report Description]
IT Spending and Staffing 2008/2009: Chapter 9, Insurance Sector Benchmarks
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