IT Spending and Staffing Benchmarks 2009/2010: Chapter 5, Insurance Sector

June, 2009


Chapter 5 provides benchmarks for insurance organizations across all organizational sizes. The respondents in this sector this year include providers of life insurance, property and casualty insurance, auto insurance, workman’s compensation, marine insurance, professional and general liability insurance, disability insurance, reinsurance, and other types of insurance products. This sector also includes medical insurance firms, but not health plans that are directly engaged in healthcare delivery: healthcare providers are covered in Chapter 6. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (54 pp., 34 figs.)
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