IT Spending and Staffing Benchmarks 2009/2010: Chapter 9, Retail Sector

June, 2009


Chapter 9 provides benchmarks for retail organizations, across all organizational sizes. The respondents in this sector include specialty retailers, supermarkets, apparel retailers, coffee shop chains, jewelry retailers, office supply retailers, furniture stores, as well as automotive parts stores and automotive service providers, and e-commerce retailers. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (54 pp., 34 figs.)
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