IT Spending and Staffing Benchmarks 2010/2011: Chapter 4, Financial Services Sector Benchmarks

June, 2010


Chapter 4 provides benchmarks for financial services organizations across all organizational sizes. The respondents in this sector include commercial banks, investment banks, credit unions, insurance companies, lenders, and brokerage firms. Please note that insurance firms are also covered in their own chapter (Chapter 5). In addition, commercial banks are also covered in their own chapter (Chapter 6). The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (58 pp., 38 figs.)
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