IT Spending and Staffing Benchmarks 2011/2012: Chapter 13, Professional and Technical Service Sector Benchmarks

June, 2011


Chapter 13 provides benchmarks for professional and technical services firms across all organization sizes, based on our current-year survey. The 24 respondents in this sector this year include engineering and technical services firms, IT service and solutions firms, consulting firms, business process outsourcing providers, software developers, research organizations, manpower agencies, and other providers of technical and professional services. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.)
[Full Study Description]