IT Spending and Staffing Benchmarks 2011/2012: Chapter 15, Commercial Banking Subsector Metrics

June, 2011


Chapter 15 provides benchmarks for commercial banking organizations across all organization sizes, based on the most recent three years of survey data. The 24 respondents in this sector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.)
[Full Study Description]