IT Spending and Staffing Benchmarks 2012/2013: Chapter 10, Retail Sector Benchmarks

June, 2012


Chapter 10 provides benchmarks and trend data for retail organizations across all organization sizes. The 16 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, and other consumer goods. It also includes department stores, specialty retailers, big-box retailers, direct marketers, retail office supply dealers, and providers of personal services. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) 
[Full Study Description]