IT Spending and Staffing Benchmarks 2013/2014: Chapter 20 Commercial Banking Subsector Metrics

June, 2013


Chapter 20 provides benchmarks for commercial banking organizations across all organization sizes, based on the most recent three years of survey data. The 22 respondents in this subsector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.)
[Full Study Description]