IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 18: Retail Subsector Benchmarks

June, 2015


Chapter 18 provides benchmarks for retailers based on the most recent three years of survey data. This subsector include retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, big-box retailers, and direct manufacturers. We also include hospitality and consumer services in this subsector. The 29 respondents in the sample range in size from $85 million to $19 billion in annual revenue.  (48 pp., 28 figs.)
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