Chapter 32 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 38 respondents in this sample have annual revenues ranging from about $150 million to over $200 billion.
IT Spending and Staffing Benchmarks 2025/2026: Chapter 32: Brick-and-Mortar Retail Subsector Benchmarks
August, 2025
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