IT Spending and Staffing Benchmarks 2025/2026: Chapter 33: Online Retail Subsector Benchmarks

August, 2025

Chapter 33 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 36 respondents in this sample have annual revenue ranging from about $100 million to over $200 billion.

[Executive Summary]
[Full Study Description]