Microsoft Vista: Strong Capabilities but Weak TCO

April, 2007


Many IT organizations are considering the risks and returns inherent in upgrading to Microsoft’s new desktop operating system. Along with Vista’s new capabilities come new demands on the IT organization. This analysis presents an overview of Vista’s capabilities, some of its features that may be difficult for users to adjust to, its cost effectiveness, and our recommendations for migrating to Vista. (5 pp., 2 figs.)
[Executive Summary]