Printer Expense Benchmarks and Best Practices 2010

October, 2010


Due to the ongoing changes in printer technology, print management, and the ways in which employees use printers, IT managers need to assess whether their organizations are managing printing resources in the most efficient manner. This study establishes three benchmarks that enable organizations to assess their print strategies. The benchmarks include printers per user, printer expenses as a percentage of the IT budget, and printer expenses per user. We also examine the four-year trend in printer spending, and variances in printer usage and spending by industry sector. We conclude with recommendations for optimizing print costs. (14 pp., 8 figs.)
[Research Byte]