This RadarView helps enterprises transform their HR functions through the adoption of the SAP SuccessFactors suite. It begins with a summary of key trends shaping the supply side of the market. It then continues with a detailed assessment of 23 providers offering SAP SuccessFactors services. Each profile provides an overview of the service provider, its key IP assets, a list of clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, partner ecosystem, and investments and innovations.
Why read this RadarView?
SAP SuccessFactors adoption helps organizations consolidate HR processes, promote consistent employee experience, and implement data-driven HR operations by unifying workforce data across business units. To help clients further enhance value from SAP SuccessFactors implementation, service providers are using generative AI to solve use cases in key areas, such as recruitment automation and personalized employee communication. This is in addition to their tools and accelerators that expedite implementation through standardized HR and payroll management processes, industry-specific configurations, and data migration capabilities from legacy systems.
The SAP SuccessFactors Services 2024 RadarView™ highlights key supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint. It aids companies in identifying top service providers to assist them in adopting SAP SuccessFactors. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners for adopting SAP SuccessFactors.
Featured providers
This RadarView includes a detailed analysis of the following SAP SuccessFactors service providers: Accenture, AspireHR, Birlasoft, Capgemini, Cognizant, Deloitte, DXC Technology, Effective People, EPI-USE, Eviden, HCLTech, HR Path, IBM, Infosys, LTIMindtree, NTT DATA, PwC, SAP, TCS, Tech Mahindra, The Silicon Partners, Veritas Prime, and Wipro.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, partner ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–9)
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- Defining SAP SuccessFactors services
- Avasant recognizes 23 top-tier providers supporting the enterprise adoption of SAP SuccessFactors
- Provider comparison
Supply-side trends (Pages 10–14)
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- Service providers allocate nearly 60% of their investments to asset building and talent development.
- Providers integrate generative AI solutions with SAP SuccessFactors to boost HR process efficiency and employee experience.
- Preconfigured solutions with standardized HR and payroll processes, industry-specific configurations, and data migration capabilities help providers accelerate implementation.
- Fixed-price-based pricing model drives 58% of customer engagements.
Service provider profiles (Pages 15–61)
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- Detailed profiles for Accenture, AspireHR, Birlasoft, Capgemini, Cognizant, Deloitte, DXC Technology, Effective People, EPI-USE, Eviden, HCLTech, HR Path, IBM, Infosys, LTIMindtree, NTT DATA, PwC, SAP, TCS, Tech Mahindra, The Silicon Partners, Veritas Prime, and Wipro.
Appendix (Pages 62–65)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 66)
Read the Research Byte based on this report.
Please refer to Avasant’s SAP SuccessFactors Services 2024 Market Insights™ for demand-side trends.
