Software as a service (SaaS), sometimes referred to as “software on-demand,” is becoming an increasingly popular way to implement business applications. This article provides a brief overview of software as a service and analyzes the adoption rate and ROI/TCO of this technology. According to the experiences of organizations that have deployed software as a service, this approach has strongly positive economic characteristics. (6 pp., 4 figs.)
[Executive Summary]
Software as a Service Shows Attractive Payback
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