Supply Chain Operations Services Business Process Transformation 2025 Market Insights™

May, 2025

Report Summary

This report identifies key demand-side trends in the supply chain operations services business process transformation (BPT) space, helping enterprises fine-tune their operations. It provides an overview of key observations and business challenges that Avasant considers important to highlight in the supply chain outsourcing space.

Why read this Market Insights?

Supply chains are being reimagined to handle constant disruption, labor shortages, and rising pressure for speed and sustainability. Businesses are shifting toward tech-enabled, partner-driven models that simplify operations and enhance flexibility. With automation and AI embedded into core processes, supply chains are becoming smarter and more predictive. The goal is not just efficiency; it is building systems that can adapt in real time and create a competitive edge in a volatile world.

The Supply Chain Operations Services Business Process Transformation 2025 Market Insights™ provides a view into important market trends and developments, helping build a granular understanding of the supply chain operations services transformation ecosystem.

Methodology

The market insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives, targeted discussions with service providers, subject matter experts, and Avasant fellows, analyst insights derived from primary and secondary research, and lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

    • Definition and scope of supply chain operations services business process transformation
    • Key enterprise supply chain operations services business process transformation trends shaping the market
    • Avasant recognizes 17 top-tier service providers offering supply chain operations business process transformation services

Demand-side trends (Pages 8–12)

    • Service providers are helping enterprises build future-proof supply chains by driving agility, resilience, and sustainability.
    • Enterprises are prioritizing unified real-time supply chain solutions with end-to-end visibility and reduced vendor complexity.
    • AI, automation, and analytics are transforming end-to-end supply chain operations by improving accuracy, speed, responsiveness, and efficiency​.
    • Enterprises expect service providers to fill skill gaps by providing scalable tools and expert talent for supply chain transformation.

Key contacts (Page 13) 


Read the Research Byte based on this report. Please refer to Avasant’s Supply Chain Operations Services Business Process Transformation 2025 RadarView™ for detailed insights on service providers and supply-side trends.