This RadarView helps enterprises based in the United Kingdom (UK) craft a robust strategy based on regional outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 26 providers offering digital services in the UK region. Each profile provides an overview of the service provider, its key digital solutions, and a list of representative clients and partnerships, along with brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and ecosystem development.
Why read this RadarView?
Amid turbulent economies, the UK region aims to position itself as the global technology hub by investing heavily in emerging technologies and developing startup ecosystems. Regions outside London, such as Manchester, Edinburgh, and Belfast, are becoming the new technology and startup acceleration hubs to support digital transformation in the UK region. Growing demand for enhancing cybersecurity posture, enabling ESG goals, and revolutionizing customer experience is pushing UK enterprises to partner with leading service providers to use emerging technologies for developing innovative solutions and optimizing costs. To support its digital innovation aspirations and deal with the ongoing talent crunch in the region, the UK government is investing in upskilling, recruiting, and attracting digital talent.
The United Kingdom (UK) Digital Services 2023–2024 RadarView™ highlights key supply-side trends in the UK region and Avasant’s viewpoint on them. It aids UK-based companies in identifying top service providers to assist them in their digital transformation initiatives. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.
Featured providers
This RadarView includes a detailed analysis of the following service providers: Accenture, Atos, Capgemini, Capita, CGI, Coforge, Cognizant, Computacenter, DXC, Fujitsu, HCLTech, Hitachi Digital Services, IBM, Infosys, Kainos, LTIMindtree, NTT DATA, Sopra Steria, TCS, Tech Mahindra, Unisys, UST, Version 1, Virtusa, Wipro, and Zensar.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and ecosystem development, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the report (Page 3)
Executive summary (Pages 4–10)
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- Regional scope of the report
- Avasant recognizes 26 top-tier providers supporting the UK region in digital transformation
- Provider comparison
Supply-side trends (Pages 11–16)
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- Banking, financial services, and telecom enterprises are leading the digital transformation in the UK
- With a prominent presence in England, service providers are now focusing on expanding in Scotland and Northern Ireland
- Service providers are helping UK enterprises elevate customer experience using AI and analytics
- They are pushing the sustainability agenda by collaborating with diverse regional players in the UK
- They are also working closely with UK enterprises to enhance their cybersecurity posture
Service provider profiles (Pages 17–95)
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- Detailed profiles for Accenture, Atos, Capgemini, Capita, CGI, Coforge, Cognizant, Computacenter, DXC, Fujitsu, HCLTech, Hitachi Digital Services, IBM, Infosys, Kainos, LTIMindtree, NTT DATA, Sopra Steria, TCS, Tech Mahindra, Unisys, UST, Version 1, Virtusa, Wipro, and Zensar.
Appendix (Pages 96–99)
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- RadarView assessment
- Research methodology and coverage
- Interpretation of classification
Key contacts (Page 101)
Read the Research Byte based on this report.
Please refer to Avasant’s United Kingdom (UK) Digital Services 2023–2024 Market Insights™ for demand side trends.
