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Economics for IT Metrics and Analytics

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and staffing metrics for over 25 industry and government sectors.

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IT Outsourcing Studies – Reports Overview

Avasant Computer Economics publishes an annual study on IT outsourcing statistics as well as a number of individual in-depth reports on IT outsourcing.

IT Outsourcing Statistics

The IT Outsourcing Statistics report is our flagship annual study on IT outsourcing. The report provides an overview of current trends in IT outsourcing spending as well our analysis of how the frequency and level of IT outsourcing is changing for 11 IT functions.

Our current study covers outsourcing statistics for application development, application management, data center operations, database administration, desktop support, disaster recovery services, help desk, IT security, network operations, and web operations.

This report is based on our latest survey of IT organizations in the U.S. and Canada.

Click for details on our annual IT Outsourcing Statistics report and download the executive summary and FREE sample pages.

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Individual Outsourcing Reports

Throughout the year, we publish detailed reports on outsourcing activity for various IT functions.

Benchmarking Your Service Provider Contracts

Any organization that is outsourcing some or all of its IT services should, routinely, benchmark those outsourcing contracts. Contract pricing and service levels are changing from year to year, whether for data center services, help desk, desktop support, application development, network services, or any other form of IT outsourcing. Pricing is further complicated by a multitude of factors, such as what services are included, where they are sourced, and who owns any assets.

Avasant can arrange benchmarking services for any or all of your service provider outsourcing contracts.

Contact Us

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Akshay Khanna

Partner, Avasant
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Frank Scavo

President, Avasant Research