Data Center Operations Outsourcing Trends and Customer Experience 2023

July, 2023


As data centers become larger, more automated, virtualized, and complex, service providers can leverage expertise and economies of scale to provide attractive alternatives to on-premises data centers. On the other hand, turning over data center operations to a service provider or moving applications to a hosting site can entail risk. Making the choice to outsource data center operations can reduce the infrastructure budget, but when managed incorrectly the outcome can be adverse. (19 pp., 8 fig.)

[Research Byte]