Countries across Africa are vying for position as competitive destinations for IT/ BPO by promoting low-cost labor and nurturing conditions for the development of world class IT and public infrastructure. In this article, Dr. P.K.Mukherji highlights the vast African opportunity and how government, and the private sector alike can participate in the same.
The rapid evolution of remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns; and developments within the provider and offshore supply environment is propelling the industry toward accelerated adoption of Remote Infrastructure Management.
Managed Engineering Services are an exciting new offshore outsourcing opportunity, especially for India. Based on current demand patterns, the market is expected to grow better than 40 percent over the next five years. However, increasing resource constraints need to be addressed quickly through privately funded education and training programs to ensure the promise of this growing segment is kept.
