IT-BPO Convergence: Emergence of Next Gen Digital Business Services

Avasant Partner, Anupam Govil will be in discussion with Sheila Knuckles, BPO Relationship Lead, McKesson Corporation in a webcast, hosted by Outsourcing Institute, on October 6, 2015 at 12 PM EST on the Emergence of Next Generation Digital Business Services. Join us for an engaging session and pose your questions to the thought leaders.

Click here to register for the webinar
From cost arbitrage, process optimization, and enhanced productivity, the customers for business services are now demanding value creation. Customers are no longer willing to make upfront investments in technology and transformation. This has forced the service providers to rethink their business model and service offerings. In order to unlock the full value, they have responded by offering platform based end-to-end services. Service Providers are using Digital platforms as the value differentiator. Technology is at the core, acting as the enabler. It is with this combination, the Service Providers are able to enhance the user experience and value for their customers. It is increasingly felt that Service Providers, who played their cards right, have an edge over their competitors. The rest are struggling to hold their own space in the market.

Date: October 6, 2015
Time: 12:00 pm – 12:30 pm EST
Registration: Click Here to Register for Webinar
Cost: Free

Please join Dan Goodstein, President, Media & Events Business, Outsourcing Institute as he hosts our speakers below.

Expert Speakers:
Anupam Govil, Partner, Avasant
Shelia Knuckles, Business Process Outsourcing Relationship Lead, McKesson Corporation

The webinar will cover the key drivers and enablers of the IT-BPO convergence and the emergence of the next-gen Service Providers, their strategy, approach and offerings. It will also cover the risks and challenge arising out of this shift and what the future holds for the service providers and customers.

Click here to Register for the Webinar.