For Immediate Release
Los Angeles, CA – April 7, 2016 – In partnership with the Investment Facilitation Centre (IFC), the Inter-American Development Bank (IDB), Digicel Haiti, ACTIVE Hand the Association Haitienne pour le Developement des Technologies de L’Information et de la Communication (AHTIC), the Avasant Foundation celebrated the culmination of its skill development training program in Port Au Prince, Haiti on April 2nd, 2016. Graduating students were recognized for their outstanding academic achievements and are well on their way to pursuing sustainable career opportunities in the growing ICT and BPO industry.
This four-week immersive program educated thirty students ages 18 to 24 on a range of core business and technology processes. Thetraining focused on social, customer, and technology skills for entry-level career opportunities in the ICT and BPO industry in Haiti. Experienced trainers and industry experts prepared the students through classroom training, role-play and interviews. The students also received first-hand experience with contact center operations through site visits to the officesof Digiceland BIMA.
Michael Verch, President of AHTIC notes, “AHTIC was very honored to partner with Avasant Foundation on this project. As an emerging multilingual BPO destination with over 55% of the population between 15-54 years, Haiti will benefit tremendously from investments in this industry. This program helps our deserving youth gain valuable and world class knowledge necessary to be competitive in a global market. We were very pleased to witness the transformation of these Haitian students after only 4 weeks of training and are committed to continue working with Avasant Foundation”
“The skill training programs we provide are pathways to a brighter future. These thirty graduates will be employed in the corporate sector, equipped with the skills and knowledge to succeed. I am very proud of them,” remarked Chitra Rajeshwari, Executive Director of Avasant Foundation.
The Foundation’s efforts in Haiti represent the Digital Youth Employment Initiative’s second successful skill development program. The Digital Youth Employment Initiative continues to expand its reach and sets out to impact other countries in Latin America and the Caribbean region. “As this program expands, we look towards new opportunities and deeper partnerships to push forward the mission of youth employment and education. Facilitating greater confidence and professional skill development for these promising young adults is not only at the core of our Foundation, but essential to the success of the Haitian BPO Industry, and emerging economies around the world,” asserts Kevin S. Parikh, Avasant Foundation Chairman and Avasant CEO.
Student JW Guideon said, “After four weeks of training I have acquired so many skills and discovered my passion for customer service. Working with customers is going to be a daily challenge but I am now prepared for this challenge.”
About Avasant Foundation
Avasant Foundation is a private, not-for-profit organization, which aligns corporate social responsibility initiatives for Avasant and its affiliates by leveraging its expertise in globalization, rural economic development, skills development and technology services. Avasant Foundation’s mission is to identify and support programs that uplift and create opportunities to the disadvantaged in underdeveloped and emerging economies. Learn more at www.avasantfoundation.org.
Avasant is a leading management consulting firm focused on translating the power of technology into realizable business strategies. Specializing in digital and IT transformation, sourcing advisory, global strategy, and governance services, Avasant prides itself on delivering high-value engagements through industry focused innovation and flexible client based solutions.
Avasant’s engagement in the global market has inspired a strong commitment to community and purpose. For more information, visit www.avasant.com.