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“Comprehensive offering portfolio for asset-heavy industries. Scalability-focused approach. Significant organic and inorganic investments.”
- HCL’s IoT business unit (now IoT WoRKS) was set up over 5 years ago. Its solutions use its engineering and infrastructure services, and domain expertise in asset intensive industries: manufacturing, healthcare and life sciences, travel and transportation, logistics and, energy and utilities.
- HCL designs solutions for scale even at the concept stage through a number of accelerators and services. The IoT Assurance service, which simulates device-to-insights scaling, and IoT RUN managed services that uses templates, dashboards and the DryICE framework are critical tools for this.
- It has used multi-faceted approaches to build out their comprehensive portfolio of solutions for both industry-specific and broad-based use cases quite rapidly. Thus, it has a number of its own engineered solutions, those developed with partners and white-labeled solutions sourced from third-parties.
- Apart from more common fixed-price and risk-sharing models, HCL is also packaging some key IoT solutions, such as the Smart Safety solution, on an annuity model where HCL will provide hardware, devices, cloud services and managed IoT RUN services for 3 years.
Investments and Innovation
- It has developed and taken to market over 30 solutions in the last 2 years through significant investments in new technology incubation. It has already invested over USD 4M in setting up 2 CoLLABS in Redmond and Noida to accelerate IoT incubation and boost client engagement. Its clients use these to pioneer innovation. It has further plans to open another CoLLAB in Europe to be focused on Industry 4.0 solutions.
- HCL has also leveraged an acquisitive approach to build IoT capabilities over the last 3 years. For instance, it acquired Actian in 2018 to bolster its edge computing capabilities, and acquired Datawave in 2017 to enhance its data transformation capabilities.
- HCL has been prominent in developing industry thought leadership around IoT and is established as a regular participant and presenter at leading industry events such as Hannover Messe, SAP Sapphire, GCA summit etc. It also takes its industry point-of-view to industry stakeholders through its own papers, thought pieces, workshops and seminars at its IoT CoLLABs (IoT NXT Summit).
- It has also been working with a number enterprises and academic institutions to expand the industry knowledge base around IoT. A couple of prominent initiatives include an IoT Reference Architecture Guide co-created with Merck & Co. and an IoT Maturity paper co-created with MIT.
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