Manufacturing Digital Services 2025 RadarView™

June, 2025

Report Summary

This RadarView™ aims to help manufacturing enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. It begins with a summary of key trends shaping the supply side of the market. It continues with a detailed assessment of 26 providers offering digital services in the manufacturing industry. Each profile provides an overview of the service provider, its industry-specific solutions, a list of representative clients and partnerships, and brief client case studies. Each profile concludes with analyst insights on the provider’s practice maturity, investments and innovation, and partner ecosystem.

Why read this RadarView?

Manufacturing enterprises are accelerating digital transformation by embedding agentic and predictive AI across production lines for quality control, maintenance, and R&D optimization. To enhance resilience and operational planning, they are adopting digital twins, immersive simulations, and AR/VR-enabled digital threads across design and service stages. Platform-led modernization is gaining traction through low-code industrial IoT (IIoT) platforms, AI-powered edge, and cloud-based manufacturing execution systems (MES) for real-time visibility and centralized decision-making. Human-machine collaboration is also expanding, with investments in Industry 5.0 technologies such as wearables, voice AI, and collaborative robotics to improve safety and productivity. In parallel, enterprises are strengthening supply chain resilience and sustainability using blockchain, AI, micro factories, and circular manufacturing practices to meet traceability and ESG goals. Manufacturing companies collaborate with service providers for this digital transformation, which requires strong technological expertise and delivery capabilities.

The Manufacturing Digital Services 2025 RadarView™ highlights key supply-side trends in the manufacturing industry and Avasant’s viewpoint on them. It aids companies in identifying top service providers to assist them in the digital transformation of their offerings for this sector. It also analyzes each service provider’s capabilities in technology and delivery support, enabling organizations to identify the right strategic partners.

MoneyShot View Manufacturing Digital Services 2025 1030x550 - Manufacturing Digital Services 2025 RadarView™

Featured providers

This RadarView includes a detailed analysis of the following service providers: Accenture, Atos, Birlasoft, Capgemini, Cognizant, DXC Technology, eInfochips, Fujitsu, Genpact, HCLTech, Hitachi Digital Services, IBM, Infosys, ITC Infotech, Kyndryl, L&T Technology Services, LTIMindtree, Mastek, SAP, Sutherland, Tata Elxsi, TCS, Tech Mahindra, UST, Wipro, and Zensar.

Methodology

Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, validation from their clients, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, investments and innovation, and partner ecosystem, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–9)

    • Scope of coverage
    • Avasant recognizes 26 top-tier providers supporting the manufacturing industry in digital transformation
    • Provider comparison

Supply-side trends (Pages 10–12)

    • Service providers are accelerating smart factory evolution through AI, Gen AI, digital twins, and intelligent automation
    • Service providers are advancing connected value chains and industry-specific engineering through sustainable and intelligent platforms

Service provider profiles (Pages 13–91)

    • Detailed profiles for Accenture, Atos, Birlasoft, Capgemini, Cognizant, DXC Technology, eInfochips, Fujitsu, Genpact, HCLTech, Hitachi Digital Services, IBM, Infosys, ITC Infotech, Kyndryl, L&T Technology Services, LTIMindtree, Mastek, SAP, Sutherland, Tata Elxsi, TCS, Tech Mahindra, UST, Wipro, and Zensar.

Appendix (Pages 92–95)

    • RadarView assessment
    • Research methodology and coverage
    • Interpretation of classification

Key contacts (Page 96)


Read the Research Byte based on this report. Please refer to Avasant’s Manufacturing Digital Services 2025 Market Insights™ for demand-side trends.