Manufacturing enterprises are accelerating digital transformation by embedding agentic and predictive AI across production lines for quality control, maintenance, and R&D optimization. To enhance resilience and operational planning, they are adopting digital twins, immersive simulations, and AR/VR-enabled digital threads across design and service stages. Platform-led modernization is gaining traction through low-code industrial IoT (IIoT) platforms, AI-powered edge, and cloud-based manufacturing execution systems (MES) for real-time visibility and centralized decision-making. Human-machine collaboration is also expanding, with investments in Industry 5.0 technologies such as wearables, voice AI, and collaborative robotics to improve safety and productivity. In parallel, enterprises are strengthening supply chain resilience and sustainability using blockchain, AI, micro factories, and circular manufacturing practices to meet traceability and ESG goals. Manufacturing companies collaborate with service providers for this digital transformation, which requires strong technological expertise and delivery capabilities.
Both demand-side and supply-side trends are covered in our Manufacturing Digital Services 2025 Market Insights™ and Manufacturing Digital Services 2025 RadarView™, respectively. These reports present a comprehensive study of digital service providers in the manufacturing industry, including top trends, analysis, and recommendations. The RadarView also takes a close look at the leaders, innovators, disruptors, and challengers in this market.
We evaluated 43 service providers across three dimensions: practice maturity, investments and innovation, and partner ecosystem. Of the 43 providers, we recognized 26 that brought the most value to the market over the past 12 months.
The reports recognize service providers across four categories:
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- Leaders: Accenture, Capgemini, Cognizant, HCLTech, Infosys, TCS, Tech Mahindra, and Wipro
- Innovators: Birlasoft, DXC Technology, Fujitsu, Genpact, IBM, L&T Technology Services, and LTIMindtree
- Disruptors: Atos, Hitachi Digital Services, ITC Infotech, Kyndryl, UST, and Zensar
- Challengers: Mastek, SAP, Sutherland, Tata Elxsi, and eInfochips
Figure 1 below from the full report illustrates these categories:
“Manufacturing firms are reimagining operations by fusing AI, digital twins, and platform-led architectures to drive precision and agility,” said Michael Wheeler, partner at Avasant. “With evolving supply chains and deeper human-machine collaboration, the future of manufacturing will be built on intelligence, traceability, and sustainability.”
The reports provide several findings, including the following:
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- Manufacturers are rapidly embedding autonomous and predictive AI to modernize shop floor operations and product innovation
- Real-time visibility and digital twin simulations are redefining manufacturing resilience and cross-functional integration
- Manufacturing enterprises accelerate IT/OT convergence by leveraging low-code IIoT platforms and unified cloud solutions
- Manufacturers enhance workforce capabilities and safety through collaborative robots, smart wearables, and AR-driven remote diagnostics
- Manufacturers are transforming supply chains through localization, blockchain-enabled traceability, and circular economy models
“Service providers are solving real manufacturing challenges by using AI, digital twins, and IoT to improve factory operations and supply chain visibility,” said Jyotika Jain, lead analyst at Avasant. “Their growing role in MES modernization, energy optimization, and SDV development is making them critical to how manufacturers scale and adapt.”
The RadarView also features detailed profiles of 26 service providers, along with their solutions, offerings, and experience in assisting manufacturing enterprises in digital transformation journeys.
This Research Byte provides a brief overview of Avasant’s Manufacturing Digital Services 2025 Market Insights™ and Manufacturing Digital Services 2025 RadarView™ (click for pricing).