SAP SuccessFactors Services 2023 Market Insights™

May, 2023


Report Summary

This report identifies key demand-side trends in the SAP SuccessFactors services space, helping enterprises define their strategy for SAP SuccessFactors adoption. It also provides an overview of enterprise challenges in the SAP SuccessFactors services space based on Avasant’s assessment.

Why read this Market Insights?

Enterprises leverage best-of-breed solutions to manage multiple HR functions, leading to a complex HR technology landscape. It leads to workflow redundancy, data visibility issues, and process inefficiencies, among other challenges. Enterprises consider SAP SuccessFactors adoption to enable smoother integration among HR functions and overall organizational business processes.

The SAP SuccessFactors Services 2023 Market Insights™ aids enterprises in identifying important market trends and challenges for any SAP SuccessFactors migration journey that they take part in.


The industry insights presented in this report are based on our ongoing interactions with enterprise CXOs and other key executives; targeted discussions with service providers, subject matter experts, and Avasant Fellows; analyst insights from primary and secondary research; and lessons learned from consulting engagements.

Table of contents

About the report (Page 3)

Executive summary (Pages 4–7)

    • Defining SAP SuccessFactors services
    • Key enterprise SAP SuccessFactors services trends shaping the market
    • Avasant recognizes 17 top-tier providers supporting the enterprise adoption of SAP SuccessFactors

Demand-side trends (Pages 812)

    • Enterprise need for a unified HR solution has increased the demand for SAP SuccessFactors services.
    • Manufacturing, retail, and utility industries register more than half the SAP SuccessFactors services demand.
    • Enterprises leverage preconfigured tools and accelerators to optimize their transition to SAP SuccessFactors.
    • Organizations must consider certain key aspects while scouting for a unified people management platform.

Read the Research Byte based on this report.

Please refer to Avasant’s SAP SuccessFactors Services 2023 RadarView™ for detailed insights on the service providers and supply-side trends.