PULSE spoke with two industry experts who focus on the Caribbean region: Chitra Rajeshwari, Executive Director at the Avasant Foundation, and Anupam Govil, President and Partner at Avasant LLC.
The Outsourcing Market:
According to Govil, the outsourcing industry in the Caribbean has been gong strong for nearly 15 years. The more mature markets are in Belize, Jamaica, Dominican Republic, Haiti, Barbados, Trinidad and Tobago, and St. Lucia, among others. Within the BPO segment, different regions have adopted different variations of outsourcing, making the Caribbean a BPO nearshore destination…Click to Read More!