Zensar recognized as a Challenger in Avasant’s Airlines and Airports Digital Services RadarView™ Report 2019
Among endless service provider options, novel and disruptive mechanics in innovation brings recognition as a Challenger for Airlines and Airports Digital Services 2019.Read the Avasant report
AVASANT ANALYST INSIGHTS
- Zensar’s business solutions are designed to deliver value across operations, employee productivity, management reporting and customer engagement initiatives.
- It continuously enhances its digital offerings and developing them as a key differentiator. It recently enhanced its Return on Digital® offerings and introduced a new version called New and Exponential Technologies (or RoD NeXT), which leverages emerging technologies such as artificial intelligence and smart platforms to deliver value to clients.
- Its proprietary autonomics-based smart platform Vinci™ uses AI and ML capabilities to deliver prescriptive analytics and real-time dashboarding capabilities. It aims to provide ubiquitous connectivity, omnichannel service interaction and security and compliance.
Investments and Innovation
- Zensar drives its innovation agenda through its innovation lab, Zenlabs, which conducts research on technologies such as enterprise and conversational AI, blockchain and augmented reality.
- Its innovation-led strategy has resulted in the filing of 55 patents to date. A case in point is Zeva, a voice assistant expected to have multiple applications across enterprise customers.
- It has plans to set up 3 more research centers, including one in the US, to offer on-shore or near-shore support to its key customers.
Partnership and Ecosystem
- Zensar has deep enterprise-wide partnerships with technology providers such as IBM, Oracle and Pega. It has a global Pega CoE focused on innovation-driven projects as well as building project-based accelerators.
- Its partnership with Oracle has resulted in investment in 25+ cloud projects supported by a dedicated cloud lab.
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