Business and Data Analytics Adoption Trends and Customer Experience 2024

February, 2025

Business and data analytics have long been indispensable tools for organizations across industries. The widespread adoption and increasing investment underscore their critical role in driving business growth and decision-making. This year, 82% of organizations have adopted business and data analytics. The adoption rate is accompanied by an investment rate of 88%, indicating a strong commitment to leveraging data-driven insights. (21 pp., 9 fig.)

[Research Byte]