With the changing IT environment, the need for communications system support personnel is in flux, and IT organizations can benefit from a periodic assessment of their staffing levels. This study uses three metrics to make that assessment: communications system support staff as a percentage of the IT staff, percentage of communications system support staff in relation to organization size, and support staff spending per user. We provide benchmarks for the composite sample, by organization size, and by sector. We also provide a benchmark for the larger Network and Communications Group, which includes other IT functions related to networking. (16 pp., 7 fig.)
[Research Byte]
Communications System Support Staffing Ratios 2016
May, 2016
$295.00
DISCLAIMER:
Avasant's research and other publications are based on information from the best available sources and Avasant's independent assessment and analysis at the time of publication. Avasant takes no responsibility and assumes no liability for any error/omission or the accuracy of information contained in its research publications. Avasant does not endorse any provider, product or service described in its RadarView™ publications or any other research publications that it makes available to its users, and does not advise users to select only those providers recognized in these publications. Avasant disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose. None of the graphics, descriptions, research, excerpts, samples or any other content provided in the report(s) or any of its research publications may be reprinted, reproduced, redistributed or used for any external commercial purpose without prior permission from Avasant, LLC. All rights are reserved by Avasant, LLC.