Data Center Outsourcing Trends and Experience

July, 2011


As economic growth resumes and data center technology continues to advance, IT executives face a critical decision as to whether to upgrade data center infrastructure or outsource this function, or both. In this study, we examine data center outsourcing trends to provide IT executives with insight into how broadly and eagerly their peers are undertaking data center outsourcing as a strategy. We also examine the success rates organizations have when it comes to reducing cost or improving service. Finally, we report on the extent to which IT organizations are relying on offshore service providers to meet their strategic objectives. (21 pp., 14 figs.)
[Research Byte]