Disaster Recovery Outsourcing Trends and Experience 2011

February, 2011


Disaster recovery is a high priority for all organizations, and outsourcing some or all of an organization’s DR processes is a popular strategy for ensuring business continuity. To help IT executives assess their options, this study reports the percentage of organizations outsourcing disaster recovery (frequency), the average amount of work outsourced (level), and the change in the amount of work being outsourced (trend). We also present data on cost and service experiences, show how these trends differ by organization size and sector, and examine the role that offshore outsourcing plays in this market. (20 pp., 14 figs.)
[Research Byte]