European IT Spending and Staffing Benchmarks 2023/2024: Chapter 21: Brick and Mortar Retail Subsector Benchmarks

September, 2023


Chapter 21 provides benchmarks for brick and mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 34 respondents in this sample have annual revenue ranging from about €95 million to over €25 billion. (54 pp., 32 fig.)
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